LEGAL

Privacy Policy

We respect your privacy. Here's everything you need to know about how we handle your data.

Privacy Policy

Effective Date: 26 June 2026
Last Updated: 26 June 2026

Welcome to My Tapasya ("we," "our," "us," or "Platform"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how My Tapasya collects, uses, stores, and protects your information when you visit or use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you register, contact us, purchase products, book services, or interact with our platform, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Date of Birth (if required)
  • Account credentials

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Pages Visited
  • Referral URLs
  • Date and Time of Access

Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

  • Improve website performance
  • Personalize user experience
  • Analyze traffic and usage patterns
  • Remember user preferences
  • Provide relevant content

You may disable cookies through your browser settings; however, some website features may not function properly.

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Process purchases and bookings
  • Deliver products and services
  • Communicate regarding orders and support requests
  • Send important service notifications
  • Improve website functionality
  • Personalize user experience
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Conduct analytics and business operations

With your consent, we may also send newsletters, promotional content, updates, and offers.

3. Payment Information

Payments may be processed through secure third-party payment gateways.

My Tapasya does not store complete debit card, credit card, UPI PIN, or banking credentials on its servers.

Payment processing is governed by the privacy policies and security standards of the respective payment providers.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

Service Providers

  • Payment processors
  • Hosting providers
  • Delivery partners
  • Email service providers
  • Analytics providers

Legal Authorities

Where required by law, court order, government request, or to protect our legal rights.

Business Transfers

In connection with mergers, acquisitions, restructuring, or sale of assets.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your data, no method of transmission over the internet can be guaranteed to be completely secure.

6. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.

Please notify us immediately if you suspect unauthorized access to your account.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it may be securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of data
  • Restrict processing
  • Withdraw consent
  • Object to certain processing activities
  • Request a copy of your information

Requests may be submitted through our contact details provided below.

9. Children's Privacy

Our services are not intended for children under the age of 13 without parental supervision.

We do not knowingly collect personal information from children. If such information is identified, we will take reasonable steps to remove it.

10. Third-Party Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for:

  • Third-party privacy practices
  • External website content
  • Third-party data handling policies

Users should review the privacy policies of any external websites they visit.

11. International Data Transfers

If information is processed or stored outside your country, we will take reasonable measures to ensure appropriate safeguards are in place to protect your personal data.

12. Marketing Communications

If you subscribe to newsletters or promotional communications, you may receive:

  • Updates
  • Announcements
  • Promotional offers
  • Service information

You may unsubscribe at any time by using the unsubscribe link in emails or contacting us directly.

13. Compliance with Indian Laws

My Tapasya aims to comply with applicable Indian laws relating to privacy, data protection, electronic communications, and information technology, including relevant provisions under the Information Technology Act, 2000 and associated rules, as applicable.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the revised effective date. Continued use of the website after updates constitutes acceptance of the revised policy.

15. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

My Tapasya
Website: My Tapasya
Email: support@mytapasya.com

By using My Tapasya, you acknowledge that you have read, understood, and agreed to this Privacy Policy.